Interactive concept siteValleycraft Heating & Air is a fictional company. No service request, appointment, contract, or payment is created.

Owner dashboard

See the job before you return the call.

Open the service queue, customer record, schedule, written-options handoff, documents, and payment status.

Valleycraft service desk

Four items need review.

The system organizes the work. A person still approves customer messages, appointments, diagnoses, prices, contracts, and charges.

A new cooling repair request is ready.

3 photos · next available · diagnosis pending

Review request →
Open requests62 marked urgent
Appointments today81 window needs confirmation
Written options3Waiting for owner review
Maintenance renewals5Due this month
Priority service request

Cooling · Repair

Website intake · received just now

New
Technician inspecting an outdoor unit
VC-2047 · ZIP 24018

Warm air while the outdoor unit runs

The thermostat is set to 72, the outdoor unit is running, and the air from the vents became warm this afternoon.

Required next stepHuman review
CustomerJamie Morgan
Phone(540) 555-0142
Emailjamie@example.com
EquipmentHeat pump
AgeUnknown
TimingNext available
Photos3 attached
ContactText
Pre-dispatch checklistOwner controlled
Safety answerNo danger reportedReview before scheduling
Service areaZIP acceptedCoverage still needs confirmation
Equipment labelPhoto attachedNo automated lookup connected
PriceNot quotedDiagnosis required
Service desk

Request queue

Each row shows the request, current status, and next action.

RequestCustomer needEquipmentTimingStatusNext action
VC-2047
Website intake		Cooling · RepairHeat pumpNext availableNew
VC-2046
Phone		Heating · MaintenanceGas furnaceThis weekNeeds window
VC-2045
Existing customer		Cooling · RepairHeat pumpTodayConfirmed
VC-2044
Referral		Replacement estimateSplit systemPlanningNeeds review
Field operations

Active service calls

Technician notes, customer decisions, and office follow-up stay attached to each job.

Today
Cave Spring cooling callDiagnostic in progress
TechnicianAlex R.
Window9–11 AM
CustomerArrival text sent
Salem heat-pump callWritten options need review
TechnicianJordan M.
Window11 AM–1 PM
CustomerWaiting for options
Vinton maintenanceVisit complete
TechnicianSam K.
ResultNo repair advised
CustomerSummary ready
Contract and payment handoff

Send approved records from the job.

The owner controls what leaves the system and when money is requested.