Interactive concept siteValleycraft Heating & Air is a fictional company. No service request, appointment, contract, or payment is created.

Customer login

Everything about the service call, in one place.

See the appointment, equipment record, photos, written options, documents, and payment status.

Valleycraft customer portal

Hi, Jamie.

Your original request, appointment, equipment details, and follow-up records stay attached to one service call.

Current statusOffice review complete · appointment requested
Preferred windowTue · 1–3 PMWaiting for office confirmation
EquipmentHeat pumpAge unknown
Photos3Attached to the request
Balance$0Nothing due
Appointment

Preferred service window

The office confirms the appointment and sends arrival updates here.

Requested
Request receivedSymptoms, equipment, ZIP, and photos attached
Office reviewService area and urgency checked
Appointment confirmationTuesday · 1–3 PM requested
Technician visitDiagnosis and written options pending
Equipment record

Heat pump

The record grows with each approved service visit.

Approximate ageUnknown
System locationBasement
Model labelPhoto attached
Service historyFirst visit
Reported issue

The outdoor unit runs, but the air from the vents is warm.

Written options

Nothing to approve yet.

A technician must diagnose the equipment before repair or replacement options can be prepared.

Pending visit
Option 1Repair recommendationPending diagnosis
Option 2Alternative or replacementWhen relevant
Approval recordScope + signatureLocked after signing
Documents

Service files

Requests, written findings, estimates, agreements, invoices, and receipts.

PDF
Customer service requestRequest details
PDF
Technician findingsAvailable after the visit
PDF
Approved work + invoiceAvailable after approval
Appointment preference

Choose preferred windows.

The office confirms availability. Selecting a time here does not confirm an appointment.